Thoughts on automation, AI agents, and building the future of work.
Browser automation tools can control a page. Production teams still need schedules, credentials, logs, approvals, data handoff, and recovery.
CRAs, insurance teams, and finance teams cannot automate only the API layer. The operational work still lives in portals, documents, credentials, review queues, and audit logs.
Most AI agents work in demos and break in production. We see two patterns over and over. Here is what they are and how to design around them.
Moss is the AI engineer inside Komos. Moss automates browser workflows from a recorded demo, runs them on a schedule, and adapts when portals change.
We believe humans should spend their time on work that matters. AI should handle the rest.